Support

You got questions …

we got answers!

Have a question? Talk to us. The Clearpath Alerts team is dedicated to fully supporting our users.

FAQs

Is Clearpath Alerts’ TOTALITY system available in Android and iOS?

Yes, TOTALITY is available in both platforms.

Does my organization need an account in the Clearpath Alerts EPM to use the TOTALITY app?

Yes, the TOTALITY journey begins with in the Clearpath Alerts EPM and setting up your organization’s emergency preparedness plan, rights and protocols. The TOTALITY app is fully integrated with the EPM and pulls this information from what you’ve entered. The user name and login you used for signing into the EPM will be the same for the TOTALITY app.

Is training available?

Yes! Contact us at support@clearpathalerts.com to schedule training with one of our team. 

How do I reset my EPM password?

To reset your EPM password, please click the following link and follow the instructions given:  http://clearpathepm.com/forgot_pwd.php

How can we help you?

Get In Touch

Intelligence Planning and Response Solutions …

for most industries

Clearpath Alerts’ TOTALITY system supports most industries and environments where people gather. If you have a question about tech support, email us at support@clearpathalerts.com. If you’d like to know how TOTALITY can be utilized in your school or business, reach out to us today at marketing@clearpathalerts.com.